Privacy

Privacy Policy

Effective Date: January 1, 2025 • App Name: Ergi AI

Contact: support@ergi.ai

This Privacy Policy explains how Ergi AI ("we", "us", "our") collects, uses, and protects your information when you use our website and services.

1. Overview

This Privacy Policy explains how Ergi AI ("we", "us", "our") collects, uses, and protects your information when you use our website and services.

2. Information We Collect

Account Information

  • Email address
  • Name (if provided)
  • Account identifiers

Google OAuth Information

If you sign in using Google, we receive limited profile information such as:

  • Your email address
  • Your name and profile image (if available)

This information is used only for authentication and account management.

Usage Information

  • Credit balance and usage
  • Generation activity metadata (timestamps, status)
  • Pages visited and actions taken in the app

Device and Log Information

  • IP address
  • Browser and device type
  • Log data used for security and abuse prevention

Payment Information

Payments are processed by Stripe. We do not store full payment card numbers. We may store:

  • Stripe customer ID
  • Subscription status
  • Invoice IDs, payment amounts, and receipt URLs

3. How We Use Information

We use your information to:

  • Authenticate users
  • Provide and maintain the service
  • Manage credits and subscriptions
  • Prevent fraud and abuse
  • Improve performance and reliability
  • Communicate important service updates

4. Sharing of Information

We do not sell personal data. Information is shared only with:

  • Payment processors (Stripe)
  • Authentication providers (Google)
  • Cloud hosting and infrastructure providers
  • Legal authorities if required by law

5. Data Retention

We retain information only as long as necessary to operate the service, meet legal obligations, and resolve disputes. Users may request deletion at any time.

6. Security

We implement reasonable technical and organizational safeguards to protect your data. No system is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Ergi AI is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Your Rights

You may request access to or deletion of your personal data by contacting support@ergi.ai.

9. International Users

Your information may be processed in the United States or other countries where our infrastructure or service providers operate.

10. Changes

We may update this Privacy Policy from time to time. Changes will be reflected by an updated effective date.

11. Contact

For questions or privacy requests, contact support@ergi.ai.